Reported in Phoenix, it shows that many students :
- had few plans for their future
- had low levels of awareness about University and were not proactive about seeking assistance
- viewed themselves negatively and often felt they were incapable of going to University
- although aware of the advice and guidance available at University, did not see themselves as potential users of it
- saw themselves as needing to rely on their personal resources and hard work rather than making use of support services
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